FREQUENTLY
ASKED QUESTIONS

Questions, comments, or concerns,…

Book Online by pressing the BOOK NOW button that you can find in the top of our Web Page. Contact Us for more information and reservations.

If you reserve the room Online directly at our website, then you will get an inmediately confirmation letter by E-mail. Now, for enquiries sent throught our website, takes usually between 24 – 48 hours. If you do not receive any response from us within two days, please contact us immediately at info@lamariposa.com or Call us for free at 1-800-572-6440

Yes, we need your credit card to process your booking. All bookings must be guaranteed prior the due date. Reservation with no guarantees may be cancelled.

All our listed rates are per room, based on single or doube occupancy, per night. An extra charge of $50 plus taxes will be applied for each additional guest. An additional guest is defined as a person in addition to the allotted double occupancy per unit; children under 8 years old are free of charge when sharing with parents (maximum two children per room)

Only Breakfast is included in our rates. If there are any meals included in the price, this will be made clear on the confirmation form.

We offer convenient transportation options from Juan Santamaria International Airport (SJO) to our hotel, whether you prefer ground or air travel.

The newly constructed road linking San Jose and Manuel Antonio has significantly reduced travel time by ground to approximately 2 1/2 hours, offering a scenic drive through Costa Rica’s landscapes. We provide private ground transfers to and from San Jose International Airport in comfortable, air-conditioned minivans. This service allows you to make stops along the way, such as at the Tárcoles River bridge to observe Costa Rica’s largest population of crocodiles. The cost for this service is $220 USD each way for up to 4 people.

For those preferring a quicker journey, air travel takes approximately 25 minutes to reach us. Flights are available with a fare of around $130 USD per person each way, with a weight limit of 25 pounds per person. For information on domestic flights, please visit www.flysansa.com. These flights tend to fill up quickly, so we recommend booking as far in advance as possible.

Please let us know your preferred transportation option, and we will provide you with more details accordingly.

Absolutely, our Hotel welcomes children.

Two children, under the age of 8 years, stay for free sharing the room with their parents. Children after 9 years old pay an amount of $50 plus taxes per night.

No, our Hotel do not accept pets.

Very easy. Since the Hotel already have your booking (if it has been guaranteed), just present your reservation’s documents to the Front Desk staff.

The check-in time at La Mariposa Hotel is 3:00 PM and the check-out time is 11:AM. We will of course do our best to have a room available for you whenever you arrive. However, this can never be guaranteed and is dependent on the occupancy level the night before. If you are planning to arrive early then you may wish to book your room from the night before. If you are departing late, special rates are available for late check out.

Yes, at the Front Desk.

Yes, Travelers Checks are accepted.

Yes, the Hotel offer 3 Rooms with handicap access.

Yes. Our hotel offers 2 self parking lots, with security 24/7. Free of charge!

All our rooms boats spectacular views of the Pacific Ocean, except for our large Standard Garden View room.  Also, our Full Ocean view room, Premier Ocean View Room and our Honeymoon Suite, also offer a beautiful Manuel Antonio National Park view.

Yes , all our rooms have hairdryers, as well as telephones, air conditioning and hot water.

Yes, all our rooms have either balconies or terraces.

Yes, all our rooms offer Internet access. Wireless in public areas & rooms. Our Internet service is free. Also we have two computers at the Front Desk, for guest uses.

We are located o the highest peak of Manuel Antonio, 3 miles from the Manuel Antonio National Park and the beach. The Hotel provide free shuttle service to and from the beach four times per day that it take about 5 minutes to arrives in the main beach, and you can also go by walk it takes about 15-20 minutes, you can ask for directions at the Front Desk.

Yes, we have a restaurant specialize in International & Costa Rican Cuisine, open from 6:30 AM to 10:00 PM.

Our hotel offer all local activities through a Tour desk, managed by our Concierge.

We accept all mayor credit cards payments.

Please, read carefully our Payment and Cancellation Terms here:

Reservation Policies

Please, read carefully our Payment and Cancellation Terms here:

Reservation Policies

There are several activities we do recommend in the area. The most important are:

  • Manuel Antonio National Park hiking Tour
  • White water rafting trip
  • Horseback riding at the mountains
  • Sport fishing
  • Mangrove boat tour
  • Kayaking
  • Canopy (zip-lines)

In high season yes. However we you suggest to do it even in low season, so when you get here you don’t have to worry about it.

Yes, babysitting services are available at most of the hotels upon request. Please ask the Reservation Office for the price.

Yes. The cancellation policy of the Hotel varies according to the time of year. In the high season, we apply a stricter policy than during the low.

PREMIER SUNRISE OCEAN VIEW ROOM

HONEYMOON SUITE

PREMIER SUNRISE OCEAN VIEW ROOM

PREMIER OCEAN GARDEN SUNSET VIEW

STANDARD OCEAN SUNSET VIEW

PREMIER CORNER SUNSET OCEAN VIEW ROOM

OCEAN SUNRISE VIEW ROOM

STANDARD GARDEN VIEW ROOM

APARTMENT 1 BEDROOM OCEAN SUNRISE VIEW

MOBILITY-ACCESSIBLE PREMIER SUNRISE OCEAN VIEW

APARTMENT 2 BEDROOMS OCEAN SUNSET VIEW

APARTMENT 3 BEDROOM OCEAN SUNRISE VIEW

APARTMENT MARIPOSITA GARDEN VIEW

ONE BEDROOM SUNSET OCEAN VIEW

PREMIER SUNRISE OCEAN VIEW ROOM PLUS